Careers

At Temperley London, we strive to attract, recruit and retain the best talent across all our departments. Our success is built on close relationships with our customers and business partners who expect impeccable service across all channels. We look for the same in those joining our team.

Internships
Our internships are reserved for students in higher or further education looking to gain valuable experience in their area of study. Please refer to our current vacancies below to apply for internship roles.

Recruitment Agencies
We use recruitment agencies on rare occasions but unless we contact you, we will not accept agency applications. If you are interested in joining our team please continue visiting our website for new updates on vacancies.

To apply for any position, please forward a cover letter and your CV to careers@temperleylondon.com

Reports to:

Design

Overall Purpose:

To support the design team in all activity to ensure the smooth running of the department.

(Minimum 6 months)

Overview of Role:

Research and create story names for each season
Load and update all styles on system, set up rangeplans, tracker and seasons folders
Update system with all style changes, cancellations, additions, story images and sketches for each season update up to SMS stage
Enter all colourways into the rangeplan and update throughout the season
Ensure collection is categorized and processed correctly on all platforms in design and this is clearly communicated to all teams
Support merchandising to ensure linesheets are up to date and correct for selling
Undertaking any ad hoc projects.
Photograph vintage samples, log and update on tracker
Design research: silhouette mood and concept for Mainline and Bridal
Create and maintain seasonal boards in the design studio and update as required during the development of the collection
Update fitting photograph folders and boards after each studio fitting

Requirements:

Currently studying at degree level in a fashion related subject
Good knowledge of Excel and Photoshop
Confident in undertaking admin-based duties, good telephone manner and email etiquette
Ability to work well within a team but to also be able to take initiative when needed
Competent in organizing your own workload and schedule
Confident in multi-tasking, working to tight deadlines and prioritizing.
Strong interest in fashion and design.
Some experience interning or working in a fashion company would be helpful but not essential.

Benefits:

Practical industry experience in all aspects of the Design process
Shadowing, mentoring, and training opportunities with successful Design professionals
Opportunity to participate in events and company meetings
Support and guidance on career path including CV, recruitment etc

Reports to:

CEO

Overview of Role:

Primarily responsible for the coordination of shipping & logistics activities across the Temperley global supply chain; providing logistics support to internal departments, ensuring adherence to shipping policy; and, maintaining administrative compliance in relation to import/export function across the supply chain.

Responsibilities:

Responsible for optimal management of International multi-channel freight & logistics. Accountable for OTIF delivery from source through end consumer.
Full operational control for both in-house & 3PL warehousing & distribution function.
Primary function of role is to provide operational account for all Logistics, Warehousing, Stock Control and Distribution & Fulfilment activities in alignment with commercial strategy.
Focus on servicing demanding multi-channel consumer base while optimising cost.

Logistics:

Management of Domestic & International Shipping & Logistics services.
Management of company-wide 3P freight & courier contracts.
Rationalisation of Modes, Routes & Rates for supply-chain & wider business.
Management of International import/export compliance.
Management of Import Duty liabilities, both in UK and international markets.

Warehouse Operations:

Responsible for in-house Warehouse operations.
Management of external Warehousing & Distribution partnerships.
Manage resource & infrastructure in support of company ambition.
Management of Return to Vendor process.

Stock:

Management of company-wide stock control & inventory reporting.
Responsible for all stock entering & exiting the business.
Responsible for ERP system updates & reporting.
Responsible for the physical security of stock & auditing.

Distribution:

Management of International distribution & fulfilment function in line with S&O critical path.
Servicing wholesale accounts, concessions, retail store network, and e-fulfilment.
Manage vendor compliance partnerships.
Support Production Teams in distribution of raw materials from supply base.
Support PR & Sales departments in distribution of Sample Ranges.

Requirements:

Advanced excel/numerical skills
Working knowledge of Zedonk
Knowledge of sea and air freight transportation
Textile/ retail industry experience
International trade experience
Multi-channel experience desirable
3PL/4PL model experience desirable
Flexible
Adaptable
Approachable
Team Player
Positive approach to problem solving
Extremely well organized, pro-active with attention to detail
Enthusiastic, eager to learn and self-motivated

Reports to:

Store Manager

Overall Purpose:

To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Responsibilities:

To assist in maintaining the company standard to maximise sales
To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales
To be fully conversant with the product range including product alterations, stock availability
To maintain the highest standards of house keeping within the branch
To acquire a basic knowledge of visual merchandising
Ensuring stock levels are well maintained
To be aware of the company policy on customer complaints, returns and exchange procedures
Handling customer complaints or handing customers on to management
To be able to work on own initiative and on any specific mission or project as defined by your manager
To handle payments in all forms
To register all relevant transaction details onto the database
To be proficient at creating and updating client files, managing own client book
To book bridal appointments and fittings via phone and email
To manage bridal appointments and perform all the necessary admin post the appointment
Own client book a plus

Requirements:

Experience within a similar retail role, preferably in luxury
Must have strong communication, follow-up and team orientation
Be able to support a collaborative, innovative and results-orientated environment in a cross-functional team
Proactive and positive
Display flexibility with good organisational and prioritisation skills
Can perform under pressure and operate in a fast-paced environment
Enthusiastic and motivated
Excellent IT and numerical skills
Sound commercial awareness
Confident, ambitious and resourceful

Alice Temperley MBE founded her eponymous label Temperley London in 2000, a year after graduating from the Royal College of Art. Alice continues to head up the creative
direction of this British brand, now in its twenty-fourth year of business.

Temperley Bridal, which launched in 2006, is defined by ethereal, timeless silhouettes and is inspired by the romance and decadence of a bygone era. Alongside Heritage, Eveningwear and Ready-to-Wear Collections - Temperley London launched an interiors collection in partnership with Romo in March 2023.

The brand has a Flagship store on Sloane Street, an Outlet in Somerset selling Bridal, Heritage and Ready-to-Wear, as well as stores in Dubai and Abu Dhabi.

Alice was awarded an MBE in 2011 for services to the Fashion Industry, she is a member of the British Fashion Council Advisory Board and is involved with several charitable
organisations, including actively supporting Women for Women International as an ambassador.

In July 2023, the brand announced a significant change to the business model, ceasing all promotions to bring it more in-line with its championing of slow fashion,
commitment to responsibility and respect for garments. ‘Clothes that transcend seasons, creating moments that become memories. Originated in Somerset the Temperley way’.

Reports to:

Store Manager

Overall Purpose:

To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Responsibilities:

To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales
To be fully conversant with the product range including product alterations, stock availability
To maintain the highest standards of housekeeping within the branch.
To assist in maintaining the company standard to maximise sales
To acquire a basic knowledge of visual merchandising
Ensuring stock levels are well maintained
To be aware of the company policy on customer complaints, returns and exchange procedures
Handling customer complaints or handing customers on to management
To be able to work on own initiative and on any specific mission or project as defined by your manager
To handle payments in all forms
To register all relevant transaction details onto the database
To be proficient at creating and updating client files, managing own client book
To book bridal, mainline appointments and fittings via phone and email
To manage any customer appointments and perform all the necessary admin post the appointment
Own client book a plus

The brand has a Flagship store on Sloane Street, an Outlet in Somerset selling Bridal, Heritage and Ready-to-Wear, as well as stores in Dubai and Abu Dhabi.

Reports to:

Store Manager

Overall Purpose:

To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

Responsibilities:

To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales
To be fully conversant with the product range including product alterations, stock availability
To maintain the highest standards of housekeeping within the branch.
To assist in maintaining the company standard to maximise sales
To acquire a basic knowledge of visual merchandising
Ensuring stock levels are well maintained
To be aware of the company policy on customer complaints, returns and exchange procedures
Handling customer complaints or handing customers on to management
To be able to work on own initiative and on any specific mission or project as defined by your manager
To handle payments in all forms
To register all relevant transaction details onto the database
To be proficient at creating and updating client files, managing own client book
To book bridal, mainline appointments and fittings via phone and email
To manage any customer appointments and perform all the necessary admin post the appointment
Own client book a plus

Reports to:

CEO

Overview of Role:

To provide the business with market research, analysis of departmental, range and products performance upon which informed business decisions can be made. To work closely with design and development to target products and ensure that during prototyping, sampling and then production we meet margin requirements – to ensure that the various price points in the ranges are met as well as working with Sales to understand the product, its purpose and the needs are met. Isolate best-selling silhouettes, colours etc. and report on each seasonally.

Responsibilities:

Range Planning

Compile historical sales analysis to drive commercial decisions on styles and fabrics. Compiling core shapes folders for design to reference.
Track competitor activity within the market to build competitor analysis and market research.
To work with CEO on building a retail price-engineered model.
To work with design on all range planning needs – set the “footprint plans” by category in a graphical format making it easier for Design to understand.
Undertake detailed analysis of retail sell thru’s by style, fabric, colour and retail price-points to inform the building of a logical range plan.
Attend and be proactive in sketch, prototype and design reviews to ensure margins and prices are within target and flag any problem areas where necessary early on.
Ensuring the collection is categorised according to the hierarchy and keep track of the planned vs designed vs sampled style count.

Product

Become a key contact between design, product development, production and wholesale departments. To maintain a clear inter-departmental communication channel and ensure product information and changes are conveyed to all relevant teams.
Take ownership and responsibility of the tracker file used by product development, studio, production and merchandising.
Monitor and track costings from product development team at each stage of the development process.
Co-ordinate and manage pricing and edit meetings prior to selling period to ensure all products/margins/prices are signed off and are viable for the business. Updating rangeplans with margin and price changes and any relevant documentation prior to these meetings.

Trading

Manage line list to market – showroom setup and handover to sales – product training, strategy considerations, and all other activities leading to market activity.
Create final line list and order forms for wholesale team prior to selling period and ensure updated with any edits and changes throughout selling season.
Calculate weighted margins at the end of pricing sign off and after projected buys are entered and communicate information with relevant departments.
Calculate GBP, Euro, USD and Middle East wholesale and retail pricing and upload to system.
Make available DDP RRP price lists for the following regions; UK (GBP), Europe (Euro), USA (USD), UAE (AED), KSA (SAR) and Hong Kong (HKD) and a DDU ROW pricelist
Ensure financial success of the business by meeting sales and gross profit plans.
To provide timely analysis of current performance and be pro-active in interpreting, communication and acting upon results.
Work with team to plan and monitor stock allocation to the desired location and category objectives.
Review sales and stock position of essentials replenishable product, ensuring both model stocks and warehouse inventory are at the correct levels to maximise sales and turn.
Work closely with production to monitor inbound product flow to ensure key lifestyle launch dates are met.

Responsibilities:

Work collaboratively in the development of concepts for each collection in order to execute the vision of the Creative Director for the brand.
Ensure timelines and calendar guidelines are met for sketches and launching of prototypes.
Liaise with Product Development to ensure quality execution of the samples.
Work with Creative Director to coordinate selection of fabrics, colours and trims.
Research silhouettes, colour and themes for Temperley London and Bridal collections.
Sketch and follow through with the pattern room and PD to develop samples for all collections.
Fittings with in-house pattern room and at product reviews to ensure design intent is maintained and approve fit.
Ensure that sample development is kept within agreed timelines.
Liaise with Head of Textiles throughout all stages of the development each collection.
Motivate and direct the mainline Designer and Design Assistant.
Collaborate with Creative Director, stylist and marketing on all lookbook shoots and in fashion show production.
Help coordinate bespoke orders and special projects.

Requirements:

The ideal candidate will be numerate, logical and possess excellent retail math skills.
Knowledge of Zedonk and Odoo preferred.
Advanced knowledge of Microsoft Excel and strong computer knowledge for other key business programs.
Knowledge of the global market and customer profiles.
Must be able to work across a broad range of products.
Must have strong communication, follow-up and team orientation.
Be able to support a collaborative, innovative and results-orientated environment in a cross-functional team.
Display flexibility, good organisational and prioritisation skills.
Prima knowledge and experience ideal but not essential.
Can perform under pressure and operate in a fast-paced environment.