Repairs & Alterations
Temperley – Fitted by SOJO
Expert tailoring, alterations and repairs, in just a few clicks, collected and delivered to your door.
We've long appreciated and cherished true craftsmanship – the joy of less, impeccable quality over quantity. That’s why we’re bringing you seamless and high quality tailoring and repairs to ensure your items can be loved for longer.
We’ve partnered with SOJO to offer bespoke services on all Temperley garments, whether you’re buying them now or they’re already in your wardrobe – allowing your much-loved and much-worn pieces to be restored, and your favourites to be cherished forever. The magic of memories yet to be made.
How it works
1. Book your service
Select a service from our list and describe what you wish to be done. SOJO can walk you through how to pin, match or measure your item for the perfect fit.
2. SOJO gets to work
Your item gets collected and SOJO's expert tailors begin their magic, ensuring that it fits you perfectly and functions flawlessly.
3. Tailored to you
Your item is returned to you via door-to-door collection and delivery in London, and a postal service nationwide.
About SOJO
SOJO is the platform for reshaping wardrobes and reshaping the fashion industry by making alterations and repairs the new standard.
Founded in 2021 by Josephine Philips, a Forbes 30 Under 30, SOJO's mission is to make tailoring and repairs more accessible, driven by a belief in a slower and more considered approach to fashion. SOJO consists of a wonderful team of London-based tailors, riders, technologists and creatives working to accelerate change.
FAQ
SOJO have a team of talented and creative tailors who are committed to providing high-quality repair and alteration services. SOJO take great pride in the work that they do and are dedicated to delivering the best possible results for Temperley customers.
You don't need to send off your item to us to get quote, simply add as many items and services you like to your order to see the price.
Alterations: £40.00 per item
Repairs: £35.00 per item
Post/Bike Delivery: £4.99
It usually takes around 5–10 days for SOJO to fulfil your order, depending on the service. If you need to change the date or time of your collection or drop off please contact SOJO as soon as possible on support@sojo.uk.
Delivery by DPD
Any orders outside of London are sent by post for next day delivery – as soon as SOJO submit the item to be sent, you'll receive a notification from DPD. You can then manage your delivery directly with DPD via their emails and tracking links.
Delivery by Bike
London-based customers will have their order returned via SOJO's dedicated Bike courier.
Upon placing your order, please let us know of a safe place or if SOJO can leave it with a neighbour. You can also contact the rider when they start the delivery on your order. An email will be sent to you the day before the delivery; if this date is not suitable, please contact us for a different delivery day.
If a delivery attempt is unsuccessful, SOJO will attempt to deliver the order at a later date.
Yes, you have two options for this:
You can access the same services via our Chelsea store in London. Simply speak to our friendly team and let us book the required service for you, or simply choose to collect from here.
Alternatively, SOJO have a dedicated location on Floor 3 of Selfridges, London. We welcome you to drop off or collect from here if more convenient.
SOJO strive to provide the best possible service to all customers, so SOJO and Temperley will work with you to find a satisfactory resolution. If you have any concerns about the condition of your clothes, please Contact Us.
We care as much about your existing Temperley London items as your new ones – dig deep into your wardrobe and revisit much-loved items that deserve to be restored. You can access all our services, as long as it's original Temperley London and an eligible garment.
We offer repair/alteration services on Temperley London garments; including tailoring, knitwear, denim and dresses. Exclusions apply on Accessories, Interiors, any Temperley collaborations or Somerset by Alice Temperley.