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Senior Sales Associate

TITLE:   SENIOR SALES ASSOCIATE

REPORTS TO:   STORE MANAGER                     

Overall Purpose: To sell Temperley RTW and Bridal merchandise and offer high standard of personal and professional service to customers.

 

Responsibilities/Requirements: 

  • To assist in maintaining the company standard to maximise sales.
  • To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales.
  • To be fully conversant with the product range including product alterations, stock availability.
  • To maintain the highest standards of house keeping within the branch.
  • To acquire a basic knowledge of visual merchandising.
  • Ensuring stock levels are well maintained
  • To be aware of the company policy on customer complaints, returns and exchange procedures.
  • Handling customer complaints or handing customers on to management
  • To be able to work on own initiative and on any specific mission or project as defined by your manager.
  • To handle payments in all forms.
  • To register all relevant transaction details onto the database.
  • To be proficient at creating and updating client files, managing own client book.
  • To book bridal appointments and fittings via phone and email.
  • To manage bridal appointments and perform all the necessary admin post the appointment
  • Own client book-a plus

To apply please email debiw@temperleylondon.com

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