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RETAIL INTERN

TITLE: RETAIL INTERNSHIP

REPORTS TO: FLAGSHIP STORE MANAGER

Overall Purpose:

To assist the Temperley London sales team to offer a high standard of personal and professional service to customers.

Responsibilities: 

  • To book bridal appointments and fittings via phone and email.
  • To manage bridal appointments on day to day basis and perform all the necessary admin after an appointment.
  • To assist in maintaining the company standard to maximise sales.
  • To greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales.
  • To be fully conversant with the product range including product alterations, stock availability.
  • To maintain the highest standards of house keeping within the branch.
  • To acquire a basic knowledge of visual merchandising.
  • Ensuring stock levels are well maintained.
  • To be aware of the company policy on customer complaints, returns and exchange procedures.
  • Handling customer complaints or handing customers on to management
  • To be able to work on own initiative and on any specific mission or project as defined by your manager.
  • To handle payments in all forms.
  • To register all relevant transaction details onto the database.
  • To be proficient at creating and updating client files, managing own client book.

Skills and Experience: 

  • Willing to learn and fully flexible
  • Attention to detail and sound organisational skills
  • MS Office skills, particularly Excel and Word.
  • Undergraduate level still within full time education on placement/year in industry.
  • Excellent verbal and written skills.

To apply for this position, please forward your CV and Cover Letter to debiw@temperleylondon.com

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