The safety of our team and customers is of importance to us and with this in mind, our London stores are temporarily closed. Our online store, temperleylondon.com, will remain open 24/7 and with heightened health and safety measures in place. Due to the current Coronavirus Pandemic, delivery times may be affected and you may experience a slight delay receiving your order. However, all orders will have free shipping and an extended returns policy which you can find below. We will continue to monitor the situation and keep you updated with any changes.
Once your order has been processed for shipment at our warehouse, you will receive a confirmation email with a tracking code. We strongly encourage our customers to monitor their shipments, the progress of which can be found here https://www.dhl.co.uk/en.html
Our team will continue to monitor the situation and aim to fulfil orders within the UK from our stores where possible. Should you require any further assistance, please do not hesitate to contact our Customer Service team.
We sincerely thank you for your patience.
International orders will continue to be fulfilled from our warehouse in the EU, which is currently proceeding as normal. We will continue to monitor any changes in shipment processes to specific countries and update our clients accordingly.