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Customer Care
Company
DELIVERY
United Kingdom
Next Day Delivery £8.00 (Domestic Delivery)
Place your order by 2.00pm GMT Monday to Friday and it will be delivered to you the next working day before 6:00pm. Orders placed after 2pm on Friday will be processed on Monday for delivery on Tuesday.*
Next Day Premium £12.00
Place your order by 2.00pm GMT Monday to Thursday and it will be delivered to you the next working day before 6:00pm. Orders placed on Friday before 2pm will be dispatched on Friday and will be delivered on the next working day Monday (excluding public holidays). Orders placed after 2pm on Friday will be processed on Monday for delivery on Tuesday.*
Please kindly note, due to reduced office hours on Fridays, orders are to be placed by 12pm (GMT, Time zone). For further questions on delivery updates please contact online@temperleylondon.com
Saturday Premium £24.00
Place your order by 2.00pm GMT on Friday, for it to be delivered on Saturday (next day) between 12pm-5pm. Orders placed after 2pm on Friday will automatically be processed for delivery the following Saturday or alternatively the next working day (Monday unless a public holiday).*
Please note, Saturday delivery is only available if your local courier services are operating on the Saturday and your shipping address is within the shipping zones. *Orders to Northern Ireland and some areas of Scotland will be delivered on the second working day after order despatch. Prices apply to UK Mainland only. Delivery to the Channel Islands will be treated as a ROW location and you will be required to pay any customs duties and taxes.
The courier will require a signature to confirm delivery of your order.
Please contact our Customer Care team for more information.
London
Same Day Delivery £15.00
We guarantee Same Day Deliveries within London Zones 1-3 for orders placed before 2.00pm GMT Monday to Friday. Orders placed over the weekend will be delivered the next available working day before 6pm.
Free Collect in Store
If you are based in London why not Collect in Store free of charge? Your items will be delivered straight to store within two working days of placing your order and will be available for collection for up to 10 days.
To collect in store you will need to bring proof of purchase, such as your confirmation email, as well as personal identification.
Please contact our Customer Care team for more information.
European Union
Europe Priority €15.00
Place your order by 2.00pm GMT and your order will be delivered to you within three working days. If you require a more specific delivery estimate please contact our Customer Care team.
International
United States $20.00
Place your order by 2.00pm GMT and your order will be delivered to you within 2-5 working days pending customs clearance. If you require a more specific delivery estimate please contact our Customer Care team.
We currently ship all orders placed in USD to the United States DDP (Delivered Duty Paid). You will not be charged import duties or taxes into the United States.
Orders placed in GBP or EUR that ship to the Unites States will be shipped DDU (Delivered Duty Unpaid) and you will be required to pay any customs duties and taxes upon import into the US. Kindly note, in this case, your order may be held at customs.
Canada $35.00
Place your order by 2.00pm GMT and your order will be delivered to you within 2-5 working days pending customs clearance. If you require a more specific delivery estimate please contact our Customer Care team.
Kindly note, your order may be held at customs. We currently ship all international orders DDU (Delivery Duty Unpaid). You will not be charged UK VAT however you may be required to pay customs duties and taxes. You are liable for these charges which cannot be predicted and are outside of our control. You will be invoiced either prior to or after delivery, dependent on your location, and you will be invoiced via the courier service.
International Delivery £20.00
Place your order by 2.00pm GMT and your order will be delivered to you within 2-5 working days. If you require a more specific delivery estimate please contact our Customer Care team.
Kindly note, your order may be held at customs. We currently ship all international orders DDU (Delivery Duty Unpaid). You will not be charged UK VAT however you may be required to pay customs duties and taxes. You are liable for these charges which cannot be predicted and are outside of our control. You will be invoiced either prior to or after delivery, dependent on your location, and you will be invoiced via the courier service. Some countries may require you to hire a broker.
All deliveries require a signature to authorise delivery.
Please contact our Customer Care team for more information.
| Country | Rate | Terms | Time |
|---|---|---|---|
| Albania | 20 | DDU | 2-5 Business Days |
| Algeria | 20 | DDU | 2-5 Business Days |
| American Samoa | 20 | DDU | 2-5 Business Days |
| Andorra | 20 | DDU | 2-5 Business Days |
| Angola | 20 | DDU | 2-5 Business Days |
| Anguilla | 20 | DDU | 2-5 Business Days |
| Antigua and Barbuda | 20 | DDU | 2-5 Business Days |
| Argentina | 20 | DDU | 2-5 Business Days |
| Armenia | 20 | DDU | 2-5 Business Days |
| Aruba | 20 | DDU | 2-5 Business Days |
| Australia | 20 | DDU | 2-5 Business Days |
| United States | 20 | DDP | 1-3 Business Days |
| Azerbaijan | 20 | DDU | 2-5 Business Days |
| Bahamas | 20 | DDU | 2-5 Business Days |
| Bahrain | 20 | DDU | 2-5 Business Days |
| Bangladesh | 20 | DDU | 2-5 Business Days |
| Barbados | 20 | DDU | 2-5 Business Days |
| Belarus | 20 | DDU | 2-5 Business Days |
| Austria | 15 | DDP | 2-3 Business Days |
| Belize | 20 | DDU | 2-5 Business Days |
| Bermuda | 20 | DDU | 2-5 Business Days |
| Bhutan | 20 | DDU | 2-5 Business Days |
| Bolivia | 20 | DDU | 2-5 Business Days |
| Bosnia and Herzegovina | 20 | DDU | 2-5 Business Days |
| Botswana | 20 | DDU | 2-5 Business Days |
| Brazil | 20 | DDU | 2-5 Business Days |
| British Virgin Islands | 20 | DDU | 2-5 Business Days |
| Brunei Darussalam | 20 | DDU | 2-5 Business Days |
| Belgium | 15 | DDP | 2-3 Business Days |
| Cambodia | 20 | DDU | 2-5 Business Days |
| Cameroon | 20 | DDU | 2-5 Business Days |
| Canada | 20 | DDU | 2-5 Business Days |
| Cape Verde | 20 | DDU | 2-5 Business Days |
| Cayman Islands | 20 | DDU | 2-5 Business Days |
| Chile | 20 | DDU | 2-5 Business Days |
| China | 20 | DDU | 2-5 Business Days |
| Colombia | 20 | DDU | 2-5 Business Days |
| Costa Rica | 20 | DDU | 2-5 Business Days |
| Bulgaria | 15 | DDP | 2-3 Business Days |
| Croatia | 15 | DDP | 2-3 Business Days |
| Cyprus | 15 | DDP | 2-3 Business Days |
| Czech Republic | 15 | DDP | 2-3 Business Days |
| Djibouti | 20 | DDU | 2-5 Business Days |
| Dominica | 20 | DDU | 2-5 Business Days |
| Dominican Republic | 20 | DDU | 2-5 Business Days |
| Ecuador | 20 | DDU | 2-5 Business Days |
| Egypt | 20 | DDU | 2-5 Business Days |
| El Salvador | 20 | DDU | 2-5 Business Days |
| Denmark | 15 | DDP | 2-3 Business Days |
| Ethiopia | 20 | DDU | 2-5 Business Days |
| Faroe Islands | 20 | DDU | 2-5 Business Days |
| Fiji | 20 | DDU | 2-5 Business Days |
| Estonia | 15 | DDP | 2-3 Business Days |
| Finland | 15 | DDP | 2-3 Business Days |
| French Polynesia | 20 | DDU | 2-5 Business Days |
| Georgia | 20 | DDU | 2-5 Business Days |
| France | 15 | DDP | 2-3 Business Days |
| Ghana | 20 | DDU | 2-5 Business Days |
| Gibraltar | 20 | DDU | 2-5 Business Days |
| Germany | 15 | DDP | 2-3 Business Days |
| Greenland | 20 | DDU | 2-5 Business Days |
| Grenada | 20 | DDU | 2-5 Business Days |
| Guadeloupe | 20 | DDU | 2-5 Business Days |
| Guam | 20 | DDU | 2-5 Business Days |
| Guatemala | 20 | DDU | 2-5 Business Days |
| Guernsey | 20 | DDU | 2-5 Business Days |
| Guyana | 20 | DDU | 2-5 Business Days |
| Haiti | 20 | DDU | 2-5 Business Days |
| Honduras | 20 | DDU | 2-5 Business Days |
| Hong Kong | 20 | DDU | 2-5 Business Days |
| Greece | 15 | DDP | 2-3 Business Days |
| Iceland | 20 | DDU | 2-5 Business Days |
| India | 20 | DDU | 2-5 Business Days |
| Indonesia | 20 | DDU | 2-5 Business Days |
| Hungary | 15 | DDP | 2-3 Business Days |
| Ireland | 15 | DDP | 2-3 Business Days |
| Israel | 20 | DDU | 2-5 Business Days |
| Isle of Man | 8 | DDP | 2-3 Business Days |
| Ivory Coast | 20 | DDU | 2-5 Business Days |
| Jamaica | 20 | DDU | 2-5 Business Days |
| Japan | 20 | DDU | 2-5 Business Days |
| Jersey | 20 | DDU | 2-5 Business Days |
| Jordan | 20 | DDU | 2-5 Business Days |
| Kazakhstan | 20 | DDU | 2-5 Business Days |
| Kenya | 20 | DDU | 2-5 Business Days |
| Kuwait | 20 | DDU | 2-5 Business Days |
| Kyrgyzstan | 20 | DDU | 2-5 Business Days |
| Laos | 20 | DDU | 2-5 Business Days |
| Italy | 15 | DDP | 2-3 Business Days |
| Lebanon | 20 | DDU | 2-5 Business Days |
| Liechtenstein | 20 | DDU | 2-5 Business Days |
| Latvia | 15 | DDP | 2-3 Business Days |
| Lithuania | 15 | DDP | 2-3 Business Days |
| Macao | 20 | DDU | 2-5 Business Days |
| Macedonia | 20 | DDU | 2-5 Business Days |
| Madagascar | 20 | DDU | 2-5 Business Days |
| Malawi | 20 | DDU | 2-5 Business Days |
| Malaysia | 20 | DDU | 2-5 Business Days |
| Maldives | 20 | DDU | 2-5 Business Days |
| Mali | 20 | DDU | 2-5 Business Days |
| Luxembourg | 15 | DDP | 2-3 Business Days |
| Marshall Islands | 20 | DDU | 2-5 Business Days |
| Martinique | 20 | DDU | 2-5 Business Days |
| Mauritania | 20 | DDU | 2-5 Business Days |
| Mauritius | 20 | DDU | 2-5 Business Days |
| Mexico | 20 | DDU | 2-5 Business Days |
| Micronesia | 20 | DDU | 2-5 Business Days |
| Moldova | 20 | DDU | 2-5 Business Days |
| Malta | 15 | DDP | 2-3 Business Days |
| Mongolia | 20 | DDU | 2-5 Business Days |
| Montenegro | 20 | DDU | 2-5 Business Days |
| Montserrat | 20 | DDU | 2-5 Business Days |
| Morocco | 20 | DDU | 2-5 Business Days |
| Mozambique | 20 | DDU | 2-5 Business Days |
| Namibia | 20 | DDU | 2-5 Business Days |
| Nepal | 20 | DDU | 2-5 Business Days |
| Monaco | 15 | DDP | 2-3 Business Days |
| Netherlands Antilles | 20 | DDU | 2-5 Business Days |
| New Caledonia | 20 | DDU | 2-5 Business Days |
| New Zealand | 20 | DDU | 2-5 Business Days |
| Nicaragua | 20 | DDU | 2-5 Business Days |
| Nigeria | 20 | DDU | 2-5 Business Days |
| Norway | 20 | DDU | 2-5 Business Days |
| Oman | 20 | DDU | 2-5 Business Days |
| Pakistan | 20 | DDU | 2-5 Business Days |
| Panama | 20 | DDU | 2-5 Business Days |
| Papua New Guinea | 20 | DDU | 2-5 Business Days |
| Paraguay | 20 | DDU | 2-5 Business Days |
| Peru | 20 | DDU | 2-5 Business Days |
| Philippines | 20 | DDU | 2-5 Business Days |
| Netherlands | 15 | DDP | 2-3 Business Days |
| Poland | 15 | DDP | 2-3 Business Days |
| Portugal | 15 | DDP | 2-3 Business Days |
| Qatar | 20 | DDU | 2-5 Business Days |
| Puerto Rico | 20 | DDP | 2-3 Business Days |
| Saint Kitts and Nevis | 20 | DDU | 2-5 Business Days |
| Saint Lucia | 20 | DDU | 2-5 Business Days |
| Saint Martin | 20 | DDU | 2-5 Business Days |
| Saint Vincent and the Grenadines | 20 | DDU | 2-5 Business Days |
| Samoa | 20 | DDU | 2-5 Business Days |
| San Marino | 20 | DDU | 2-5 Business Days |
| Saudi Arabia | 20 | DDU | 2-5 Business Days |
| Senegal | 20 | DDU | 2-5 Business Days |
| Serbia | 20 | DDU | 2-5 Business Days |
| Seychelles | 20 | DDU | 2-5 Business Days |
| Singapore | 20 | DDU | 2-5 Business Days |
| Romania | 15 | DDP | 2-3 Business Days |
| Slovakia | 15 | DDP | 2-3 Business Days |
| South Africa | 20 | DDU | 2-5 Business Days |
| South Korea | 20 | DDU | 2-5 Business Days |
| Slovenia | 15 | DDP | 2-3 Business Days |
| Sri Lanka | 20 | DDU | 2-5 Business Days |
| Suriname | 20 | DDU | 2-5 Business Days |
| Spain | 15 | DDP | 2-3 Business Days |
| Switzerland | 20 | DDU | 2-5 Business Days |
| Taiwan | 20 | DDU | 2-5 Business Days |
| Tanzania | 20 | DDU | 2-5 Business Days |
| Thailand | 20 | DDU | 2-5 Business Days |
| Trinidad and Tobago | 20 | DDU | 2-5 Business Days |
| Tunisia | 20 | DDU | 2-5 Business Days |
| Turkey | 20 | DDU | 2-5 Business Days |
| Turks and Caicos Islands | 20 | DDU | 2-5 Business Days |
| U.S. Virgin Islands | 20 | DDU | 2-5 Business Days |
| Uganda | 20 | DDU | 2-5 Business Days |
| Ukraine | 20 | DDU | 2-5 Business Days |
| United Arab Emirates | 20 | DDU | 2-5 Business Days |
| Sweden | 15 | DDP | 2-3 Business Days |
| United Kingdom | 8 | DDP | Next Business Day |
| Uruguay | 20 | DDU | 2-5 Business Days |
| Uzbekistan | 20 | DDU | 2-5 Business Days |
| Vanuatu | 20 | DDU | 2-5 Business Days |
| Vatican | 20 | DDU | 2-5 Business Days |
| Venezuela | 20 | DDU | 2-5 Business Days |
| Viet Nam | 20 | DDU | 2-5 Business Days |
| Yemen | 20 | DDU | 2-5 Business Days |
| Zambia | 20 | DDU | 2-5 Business Days |
| Zimbabwe | 20 | DDU | 2-5 Business Days |