By using a third party payment processor we ensure that your personal bank details are kept safe whilst shopping online. We thus store no bank card details on our customers. However, we do create a unique customer account for each of our online clients in order to be able to better respond to our customers' unique needs.
When placing an order with us for the first time, you will be required to register with us and complete certain required fields on an order form. We may provide you with and/or ask you to use passwords and other means for you to be able to access certain areas of the Site such as My Account. Where we do so, it is on the condition that you shall be responsible for ensuring that such Secure Access is kept secure and confidential at all times.
Cookies are very small, completely safe and secure text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (be it Safari, Internet Explorer, Google Chrome or Mozilla Firefox) then sends these cookies back to the website or application every time you come back so that your user preferences could be recognised. Cookies are useful and help website developers and companies to make your website browsing experience as smooth as possible. Some cookies are strictly necessary to enable you to move around the site or to provide certain basic features. Other types of cookies are used to monitor and improve our website's functionality and performance. For more information about what cookies are, click here.
Remember your settings during and between visits.
Allow interaction between our website and social networks like Facebook.
Gather anonymous data about our users and the way they interact with our website to serve relevant and functional content.
Continually improve our website for you.
We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).
Whenever a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These help us find out whether or not you have visited our website before, how many individual unique users visit the site, what pages they look at most frequently etc. Analytics provide anonymous user behaviour information.
2) Social Website cookies:
Our website allows you to 'Like' and share content on social media networks like Facebook and Twitter. This functionality is enabled through use of third party cookies. In this case, privacy implications vary and are dependent on the privacy settings you have chosen when registering with the social media sites. Our site enables sharing through:
3) Session Cookies:
Session cookies are used for users' movement through the website. They allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit. Session cookies are not stored on your computer. They expire when you close your web browser.
4) Geo-targeting cookies:
Our website allows purchases in various currencies depending on your location. In order to display the correct prices and content to users around the world, we use geo-targeting cookies to identify what country is your web browser request sent from.
If you use a browser that is not listed above, try the "Help" section of your browser.
Temperley London may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience.
We will also use your details to fulfil and deliver your orders as well as manage your online account. Your personal information will also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details onwards to for example third party marketing companies.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
Where Temperley London promotes special events, limited edition products or online competitions and email address data is collected, email addresses will automatically be included in our regular newsletter subscription service. Subscribers may however unsubscribe at any time by using the unsubscribe link at the bottom of all email communication.
Temperley London reserves the right to amend the duration of promotions and cancel any promotions running on temperleylondon.com at its sole discretion any time, with or without notice.