Privacy Policy

By visiting temperleylondon.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

Temperley London respects the privacy rights of its online and recognizes the importance of protecting the information collected about them. Our Privacy Policy states how we collect, store and use the information that you provide us with.

If you are under 16, we require that you inform a parent or guardian about Temperley London's Privacy Policy and Terms and Conditions as well as require their consent to these before registering with Temperley London or placing and order with our online store.

By using a third party payment processor we ensure that your personal bank details are kept safe whilst shopping online. We thus store no bank card details on our customers. However, we do create a unique customer account for each of our online clients in order to be able to better respond to our customers' unique needs.

What personal information we collect

When placing an order with us for the first time, you will be required to register with us and complete certain required fields on an order form. We may provide you with and/or ask you to use passwords and other means for you to be able to access certain areas of the Site such as My Account. Where we do so, it is on the condition that you shall be responsible for ensuring that such Secure Access is kept secure and confidential at all times.

Temperley London uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) If you choose not to receive cookies, you may still utilize most of the sections on our website, including the ability to purchase items. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance.

Temperley London reserves the right to amend the duration of promotions and cancel any promotions running on temperleylondon.com at its sole discretion any time, with or without notice.

How your information may be used

Temperley London may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders as well as manage your online account. Your personal information will also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details onwards to for example third party marketing companies.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
Where Temperley London promotes special events, limited edition products or online competitions and email address data is collected, email addresses will automatically be included in our regular newsletter subscription service. Subscribers may however unsubscribe at any time by using the unsubscribe link at the bottom of all email communication.